1. Who We AreVentu Agency is a dynamic and innovative digital marketing and design agency dedicated to empowering businesses to thrive in the digital age. We specialize in crafting data-driven strategies and leveraging cutting-edge AI technologies to deliver exceptional results for our clients. Our website address is ventuagency.com
Our Mission:
Our mission is to be the premier partner for businesses seeking to elevate their online presence and achieve sustainable growth. We are committed to providing personalized, results-oriented solutions that exceed expectations and drive tangible business outcomes.
Our Services:
We offer a comprehensive suite of digital marketing and design services, including:
Lead Generation: Implementing targeted strategies to attract and convert potential customers, driving business growth.
Website Design and Development: Creating visually stunning and user-friendly websites that convert visitors into customers.
Search Engine Optimization (SEO): Optimizing websites to rank higher in search results and drive organic traffic.
Digital Strategy: Developing and implementing tailored digital marketing strategies to achieve specific business goals.
Social Media Marketing: Managing and optimizing social media presence to engage audiences and build brand awareness.
Content Marketing: Creating high-quality content that attracts and retains customers.
AI-Powered Marketing: Integrating artificial intelligence into marketing strategies to enhance efficiency and effectiveness.
Branding and Design: Crafting compelling brand identities and visual assets that resonate with target audiences.
Our Locations:
We have strategically located offices to serve our clients effectively:
Orlando, Florida, USA
Lauderdale by the Sea, Florida, USA
Medellín, Colombia
Our Commitment to Privacy:
We are committed to protecting your privacy and handling your personal data with the utmost care. We adhere to strict privacy policies and comply with all applicable data protection laws.
2. What Personal Data We Collect and Why We Collect It
We collect personal data to provide our tailored digital marketing and design services, communicate effectively with clients, optimize our website and marketing efforts, and comply with legal obligations. This data may include:
Contact Information:
Name, company name, email address, phone number, and physical address.
Collected through contact forms, email correspondence, phone calls, and in-person meetings.
Used to respond to inquiries, schedule consultations, provide quotes, and manage client accounts.
Website Usage Data:
IP address, browser type, device information, pages visited, and time spent on our website.
Collected through cookies, analytics tools (e.g., Google Analytics), and server logs.
Used to analyze website traffic, improve user experience, and personalize content.
Project-Related Data:
Information related to website design, SEO campaigns, digital strategy, and other services.
Collected through client questionnaires, project briefs, and ongoing communication.
Used to deliver our services, track project progress, and ensure client satisfaction.
Transactional Data:
Payment information, billing address, and service agreements.
Collected through payment processors and contract management systems.
Used to process payments, manage invoices, and maintain records of service agreements.
Marketing Data:
Information collected through marketing campaigns, such as email sign-ups and social media interactions.
Used to send marketing communications, personalize offers, and track campaign performance.
Location Data:
Location data when the client allow it, to provide location based services.
Used to provide better location based services.
Comments:
Currently, our website does not have a comment section.
Media:
Users are not able to upload media files to our website.
Contact Forms:
By clicking ‘Accept,’ you agree that Ventu Agency may use your information for marketing purposes related to our services (including website development, SEO, digital strategy, and more) and contact you via email, WhatsApp, text, call, location-based services, and other communication channels. We collect your name, email address, and any other information you provide to contact you about our services. We retain this information for 6 months for customer service purposes. We’re excited to help you grow your business!
Third-Party Integration:
Our contact forms may integrate with third-party services for spam prevention or form management. We ensure these providers comply with data protection standards.
Data Retention:
We retain contact form submissions for a period of six (6) months for customer service and internal record-keeping purposes. This allows us to maintain a history of communications and provide context for future interactions.
Cookies:
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files that are placed on your device when you visit our website.
Types of Cookies We Use:
Essential Cookies:
These cookies are necessary for the website to function properly. They enable core functionalities such as page navigation and access to secure areas.
These cookies collect information about how visitors use our website, such as which pages they visit most often and how they navigate the site.
We use this information to improve our website’s performance and user experience.
Examples: Google Analytics cookies.
Marketing Cookies:
These cookies track your browsing activity to deliver personalized advertisements and marketing communications.
We may use these cookies to display relevant ads on third-party websites.
Examples: Facebook Pixel, Google Ads cookies.
Functionality Cookies:
These cookies allow the website to remember choices you make (such as your language preference) and provide enhanced features.
Examples: Language preference cookies.
Third-Party Cookies:
We may use third-party services that set cookies on our website.
These cookies are subject to the respective third parties’ privacy policies.
Examples: Social media plugins, embedded videos.
Updates to This Policy:
We may update this cookie policy from time to time.
Any changes will be posted on this page.
Analytics:
We utilize analytics tools to understand how visitors interact with our website, allowing us to enhance user experience, optimize content, and improve our marketing strategies.
Specific Analytics Tools We Use:
Google Analytics:
Purpose: We employ Google Analytics, a web analytics service provided by Google LLC, to track and report website traffic.
Data Collected: This tool collects data such as your IP address, browser type, operating system, pages visited, time spent on site, and referring websites.
Data Usage: We use this data to analyze trends, gather demographic information, and improve our website’s performance.
Data Retention: Google Analytics retains user data for 14 months, as configured in our Google Analytics settings.
Privacy Policy: For more information about Google Analytics’ data collection and processing practices, please refer to Google’s Privacy Policy.
Data Security:
We take appropriate measures to protect the data collected through analytics tools.
Data is stored securely and accessed only by authorized personnel.
We use the anonymization feature that Google analytics provides.
Data Sharing:
We may share aggregated and anonymized analytics data with third-party service providers for reporting and analysis purposes.
We do not share personally identifiable information with third parties for marketing purposes without your explicit consent.
3. Who We Share Your Data With
We understand the importance of your privacy and are committed to protecting your personal information. We only share your data with third-party providers when necessary to deliver our services or comply with legal obligations.
Categories of Third-Party Recipients:
Service Providers:
We engage third-party service providers to assist us with various aspects of our business operations, including:
Cloud storage providers (e.g., AWS, Google Cloud) for data storage and backup.
Payment processors (e.g., Stripe, PayPal) for processing payments.
Email marketing platforms (e.g., Mailchimp) for sending marketing communications (with your consent).
CRM systems (e.g., Salesforce) for managing client relationships.
Analytics providers (e.g., Google Analytics) for website traffic analysis.
These providers have access to your personal data only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.
We ensure that these providers comply with applicable data protection laws and have appropriate security measures in place.
Business Partners:
In certain circumstances, we may share data with business partners to provide integrated services or collaborate on projects.
We only share data with partners who have agreed to comply with our privacy policies and applicable data protection laws.
Legal Requirements:
We may disclose your personal data if required by law or in response to a valid legal request from a government authority or law enforcement agency.
Business Transfers:
In the event of a merger, acquisition, or sale of our business assets, your personal data may be transferred to the acquiring entity.
We do not sell your personal data to third parties.
4. What Rights You Have Over Your Data
You have the right to:
Access your personal data.
Rectify inaccurate data.
Erase your data.
Restrict processing.
Object to processing.
Data portability.
To exercise these rights, please contact us at info@ventuagency.com.
5. Where Your Data is Sent
Your data may be transferred to and processed in locations outside of your country of residence, including our offices in the United States and Colombia. We implement appropriate safeguards to ensure your data is protected in accordance with applicable data protection laws.
6. Contact Information
For privacy-related inquiries, please contact us at:
Email: info@ventuagency.com
Address: Calle 10 sur # 51a-55, Oficina 404, Medellin, Colombia.
7. How We Protect Your Data
We implement technical and organizational measures to protect your data, including:
Encryption
Secure servers
Access controls
8. What Data Breach Procedures We Have in Place
In the event of a data breach, we will notify affected users and relevant authorities as required by applicable law.
9. What Third Parties We Receive Data From
In certain situations, we may receive data about you from third-party sources to enhance our services, improve our marketing efforts, and provide a more personalized experience. We ensure that all third-party sources comply with applicable data protection laws and have obtained your consent when required.
Categories of Third-Party Sources:
Social Media Platforms:
We may receive data from social media platforms (e.g., Facebook, LinkedIn, Instagram, tiktok.) when you interact with our social media pages or ads.
This data may include your name, profile information, interests, and interactions with our content.
We use this data to understand your preferences, tailor our marketing campaigns, and engage with you on social media.
We only receive data that you have authorized the social media platform to share with us.
We follow the privacy policies of each social media platform.
Advertising Partners:
We may receive data from advertising partners (e.g., Google Ads, Facebook Ads) to track the effectiveness of our advertising campaigns and deliver targeted ads.
This data may include your browsing activity, demographic information, and interests.
We use this data to optimize our ad campaigns and provide you with relevant advertisements.
We only receive data that is allowed to be shared by the advertising platform.
Referral Partners:
We may receive data from referral partners (e.g., affiliate networks, business partners) when you are referred to our website or services.
This data may include your name, contact information, and referral source.
We use this data to track referrals and provide you with relevant information about our services.
Data Aggregators:
We may receive data from data aggregators that provide us with information about market trends and demographics.
This data is used to improve our services and marketing strategies.
We make sure that the data provided by these sources is anonymized and doesn’t contain personal identifying information.
Publicly Available Sources:
We may receive data from publicly available sources, such as business directories or professional networking sites, to enhance our understanding of potential clients.
This data is used to improve our marketing efforts and provide you with relevant information about our services.
10. What Automated Decision Making and/or Profiling We Do with User Data
We do not engage in automated decision-making or profiling that significantly affects users.
12. Industry Regulatory Disclosure Requirements
As a digital marketing and design agency, Ventu Agency is committed to complying with all applicable industry regulations and data protection laws. We understand the importance of transparency and accountability in our operations.
Applicable Regulations and Standards:
Data Protection Laws:
We adhere to the General Data Protection Regulation (GDPR) for data collected from individuals within the European Economic Area (EEA).
We comply with the California Consumer Privacy Act (CCPA) for data collected from California residents.
We follow other relevant data protection laws and regulations in the regions where we operate, including those in the United States and Colombia.
Advertising Standards:
We adhere to the guidelines and standards set by advertising platforms such as Google Ads and Facebook Ads, including their policies on data privacy and targeted advertising.
We comply with the Digital Advertising Alliance (DAA) self-regulatory principles for online behavioral advertising.
Email Marketing Regulations:
We comply with the CAN-SPAM Act for email marketing communications in the United States.
We follow similar regulations in other regions, such as the GDPR’s requirements for consent and opt-out options.
Accessibility Standards:
We strive to design and develop websites that are accessible to individuals with disabilities, in accordance with the Web Content Accessibility Guidelines (WCAG).
Professional Conduct:
We maintain high standards of professional conduct and ethical practices in all our client interactions and business operations.
Specific Disclosures:
Data Transfers:
As we operate in the United States and Colombia, data may be transferred between these countries. We implement appropriate safeguards to ensure data protection during these transfers.
Third-Party Tools:
We utilize various third-party tools and platforms (e.g., analytics, marketing automation) that may have their own regulatory requirements. We ensure that these tools comply with applicable laws and standards.
Cookies and Tracking:
We adhere to regulations regarding the use of cookies and tracking technologies, providing clear notice and obtaining consent where required.
AI usage:
We use AI technologies in our workflow, and comply with any laws that may exist relating to AI generated content, and data usage related to AI.
Updates and Compliance:
We regularly review and update our policies and practices to ensure compliance with evolving regulations.
We provide ongoing training to our staff on data protection and regulatory compliance.
Contact Information:
• • For questions or concerns regarding our compliance with industry regulations, please contact us at info@ventuagency.com
